If you are going to read only one portion of this website, this should be it!

At Ace Roofing we have formulated a solid stategy to stand out in the roofing industry. With several options available to our potential customers, we conduct our work in a manner that is second to none. The following are some of the major considerations to take into consideration when hiring a roofing contractor.

1. We Conduct Free, Honest Estimates

Ace Roofing does not charge money for conducting an estimate of a potential job. We coordinate a meeting time with our clients and, where possible, actually take measurements of each and every structure that we bid on, so as to calculate a fair and unwavering price for the work. Some of our competitors like to conduct “drive-by” estimates which we find to be inaccurate, inadequate, and lazy and often result in price increases part way through the project. We take the time to use our experience in assessing each project thoroughly. If we find that a roof does not require any work, we do not hesitate to inform our clients.

2. Once We Have Calculated A Price, It Does Not Change

The hard work Ace Roofing puts into the accuracy of our estimates results in our ability to stick to the quoted price. “Drive-by” estimates are prone to errors in which a contractor finds himself short of materials and may ask his client to pay for the difference. We never have this problem, and we never ask our clients to pay more than what was quoted.

3. We Stick To Our Project Dates

One of the main inconsistencies in the construction industry is the ability to perform work in a timely manner. At Ace Roofing we use a scheduling system that allows us to guarantee start dates, and do our work in a timely fashion. We always keep our clients well informed, and the good communication we promote results in zero delays in our scope of work. Also, we never take on more work than we can handle.

4. All Our Projects Are Handled By Experienced Professionals

While working on a project Ace Roofing always has experienced professionals on site. We do not permit our trainees to tackle the task of roofing by themselves. Each and every step of the job is supervised and performed by one or both of the owners of Ace Roofing, ensuring that they use their experience and all their “tricks-of-the-trade” to provide the highest level of workmanship and quality. Some of our competitors like to hire seasonal workers that often exaggerate their experience and knowledge, and are trusted, unduly so, to the structural integrity of your roof. We feel that this is too much risk for us to take with your home.

5. We Do Not Subcontract Out Our Work

With the labour shortage that is occurring in the Okanagan some of the larger roofing companies hire subcontractors to complete their projects. These subcontractors are paid by the job, as opposed to by the hour, which often results in hurried workmanship for which they rarely take responsibility. This work arrangement often ends in shoddy work and denial of responsibility when it comes to repairs and damages. Ace Roofing, despite having the option to expand the company by subcontracting, has opted to stay small and do all of its own work. This enables us to keep up our stringent standards and have an impeccable track record as far as quality goes (which is something we are very proud of).

6. We Have Strict Work and Material Standards

As far as roofing goes, there are minimum standards, as set by local building codes, and there is the Ace Roofing standard. By utilizing experienced professionals to complete each and every roofing task, and by using additional materials in known problem zones (such as valleys, eaves, skylights, and chimneys) we have opted not to cut corners but to invest in a roof done right the first time. We insist on additional roofing protection such as drip edge, ice and water guard, and metal valleys, and we refuse to work with materials that have a bad track record in our eyes. We have no agreements with particular suppliers or brands, and are therefore free to be honest regarding the products we utilize.

7. We Recognize the Importance Of the Clean Up Process

In our eyes a complete job ends in a thorough clean up of our work site. Unlike some who think they are finished when the last shingle is nailed on, we continue to work by clearing out your gutters, picking up debris, and sweeping the work area for nails. We do not leave until our clients are satisfied with our clean up.

8. Ace Roofing Is Fully Insured

As in most other cases, our certification and insurance exceeds the minimum requirements set by our industry. As a matter of fact, we double the minimum requirements to protect the welfare of our clients and their property for a total of up to $2,000,000.00.